Yale PRIDE Program

From the outset, PRIDE has been a community-centered project, focused on utilizing all resources available to take better care of our participants. We have strong partnerships with Visiting Nurse Agencies and Transportation Companies, both medical and conventional. Many participants may not even be aware of what services they qualify for. Our team will not only identify what resources may benefit participants, but begin the process of getting them what they need.

Our partners also help to improve PRIDE’s quality of care. Through meetings and discussions our partners have helped develop the best practices that PRIDE uses in the field every day. Our all partners meeting is held quarterly and serves as a forum for community partners to interact, sharing insights and tips on how to better provide care for our participants.

Lack of transportation can be a challenge for many daily activities: getting groceries, running errands, and keeping appointments mean that individuals who should be informing their doctor of their most recent care needs end up not being able to travel to their doctor’s office. PRIDE seeks to fill the gap by partnering with local transportation agencies to provide one free ride to and from a scheduled doctor’s appointment. Due to the wide range of needs served by PRIDE, we offer conventional, assisted, and medical transportation for our participants. Our transportation partners are:

Metro Taxi owns and operates one of the largest fleets of accessible taxicabs in the nation. Metro Taxi Accessible Service vehicles are all state-of-the-art, purpose-built taxicabs made specifically to accommodate passengers with wheelchairs. One of the many ways in which the company provides excellent customer service is through the comprehensive training program it offers all who drive for Metro Taxi. In particular, those who operate a wheelchair-accessible taxicab are trained to comply with The Americans with Disabilities Act guidelines, including wheelchair assistance, boarding and de-boarding protocols, disability awareness and passenger sensitivity.

American Medical Response (AMR) is the nation’s leading medical transportation company serving more than 2,100 communities in 40 states plus the District of Columbia, and providing more than 3 million emergency and non-emergency patient transports each year. Every 10 seconds, its extensive network of more than 18,000 EMTs, paramedics, nurses, physicians, dispatchers and other professionals touch the lives of someone in need. AMR provides emergency response and dispatch services, air ambulance services, event medical services, managed transportation services and paramedic and EMT training. AMR also owns and operates the nation’s largest network of CAAHEP (Commission on Accreditation of Allied Health Education Programs) accredited EMS education programs. As FEMA’s sole emergency response provider, we bring the clinical expertise, equipment and speed needed to respond to any situation. We’re also local. While AMR has the resources of a national company, it believes healthcare is a local business and are active in every community in which they operate. AMR’s roots in New Haven and Connecticut run deep and many of its clinicians and support staff are from the areas they serve.  AMR is an Envision Healthcare Company.

PRIDE’s partnership with area visiting nurse and homecare agencies is a critical component of the service we offer our participants. With our industry-leading partners, PRIDE has an expansive pool of talent available to assist any potential participant in the greater New Haven area. After a PRIDE Team Member has done the initial visit, they schedule an appointment with a registered nurse who conducts a detailed risk assessment and suggests resources that may help the participant fall less at home. Our partners include:

VNA Community Healthcare, based in Guilford and Hamden CT, is a home health care agency, originally founded in 1910 as the Branford Visiting Nurses. The agency has merged with a number of other visiting nurse associations and now serves 35 towns in the Greater New Haven region.  The agency provides home medical, pediatric and psychiatric nursing, physical, occupational and speech therapy, social work and home health aide services. Last year VNA Community Healthcare staff made 320,000 home healthcare visits. Any questions can be answered by calling our Guilford office at 203-458-4200
The Visiting Nurse Association of South Central Connecticut (VNA/SCC) have been the trusted home care professionals at every stage and age of life for over 100 years. Whether you need post surgical care or support adjusting to a newly diagnosed medical condition, VNA/SCC is here for you.  The VNA/SCC is a community based organization dedicated to providing a wide array of high-quality health care services for individuals in the home and community. The VNA/SCC offers Registered Nurses, Licensed Practical Nurses, Rehabilitation Therapist, Medical Social Workers and Home Health Aides. The VNA/SCC services the Greater New Haven Area to Meriden and Naugatuck. VNA/SCC is the original VNA of New Haven, East Haven, Milford and the Valley. Any questions can be answered by calling 203-859-6070

The Connecticut Hospice inaugurated hospice care in America in 1974. Since then, it has been the beacon and teacher of the growing hospice movement throughout the nation, and beyond. The Connecticut Hospice addresses physical, spiritual, social, and emotional needs of patients and can support patients at home who need professional nursing visits as well as home health aides, volunteers, medical social workers, and the oversight of its highly trained physicians and pharmacists. Care is provided in the home, or inpatient setting by a medically directed, nurse-coordinated, interdisciplinary team, and continues throughout the period of bereavement. Any questions can be answered 24/7 by calling The Connecticut Hospice Nurselink at 203-315-7654

Founded in 1985 as Norwalk Rehabilitation Services/Health and Home Care Resources, the company officially changed its name to Constellation Health Services in 2009 to reflect increased range, both in terms of services offered and geographical reach. Beginning as a private outpatient physical and occupational therapy clinic almost 25 years ago, Constellation has evolved into a dynamic, diversified company with over 300 staff members providing services to people of all ages. While the scope of services provided by Constellation Health Services is wide, Constellation is dedicated to delivering the best possible health care services to people at all points of life. Constellation is governed by the most rigorous standards of professional ethics and committed to maintaining a fulfilling and balanced work experience for all employees.  Any questions can be answered by calling 1-800-860-6656